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ordering online using phone

Simple but Useful Ways to Improve E-Commerce Customer Service

It’s easier now more than ever to put up an online store. You can create an online storefront complete with payment and logistics using a website or e-commerce site builder. There are online stores where you can buy materials in bulk, too. If there’s something that continues to be quite challenging to perfect, however, it’s customer […]

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Calling

4 Ways to Improve Your Sales Calls

Many businesses still rely on cold-calling to sell products and services, especially for B2B firms. After all, it’s one of the fastest ways to reach your target clients. However, convincing people over the phone to buy your products is one of the toughest gigs out there. The market is saturated with competitors selling the same

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